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The Four Bottom Lines: Basic Overview What are they? – An explanation
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Attempts are currently being made by business members of the Ethical Small Traders Association (ESTA) in the Lancaster (UK) are to actively work with the Quadruple Bottom Line Framework. This is a short paper that is sent out to all new and prospective members.

  Wishing to make a positive difference through what you do is the key entrance criteria for joining ESTA. ESTA seeks to be a model of best practice in how to run a successful, resilient, environmentally and socially responsible local business network for small traders.

As a condition of joining ESTA, members agree to make ongoing improvements in the way their business activities affect and contribute to environmental sustainability, community well-being and the ongoing personal well-being and self-development of everyone who comes into contact with the business. This is in addition to your business financial success, which we also want to support.

Rather than being additional business burdens; cultivating a positive relationship to the environment, society and the personal well-being of every individual, can greatly enhance the success of your business.

Prospective ESTA Business Club Members agree to sign up to our Four-Fold Bottom Line ethos, as it is an ongoing reference point in everything we do. We wish to maximise and free the human potential of customers, members of the wider community and business owners and staff to apply their creative energy to the development of a healthy, prosperous and resilient local economy.

So what are the Four Bottom Lines

Everyone is familiar with the phrase “looking after the bottom line”. It refers to the line in the balance sheet of a company which indicates the amount of profit that company is making. [1] We live in a society which is dominated by the maxim that, anything which does not directly increase this ‘bottom line’ is considered superfluous to the activities of a business. Another way of looking at this is to say, if there is no direct cost to a business of doing an activity which will increase the income of a company, and/or reduce its overheads, then this action should be done. Even if it means that there is an increased cost to someone else.

In 1994 John Elkington the founder of a British consultancy SustainAbility, first coined the phrase “the triple bottom line” [2] advocating the development of a “people account” and a “planet account” to accompany the finance-only account of any business activity.

In 2003 Yehuda Tagar, founder of the Persephone Institute, wrote a paper entitled “Humanising the workplace with the fourfold ‘bottom line’ “. [3] In which he added the businesses “impact on the personal and spiritual development of the individuals involved.” In other words, simply trying to develop a successful business which is as socially and environmentally responsible as possible is extremely difficult without accepting that the individuals involved in the business, whether managers, workers, suppliers, customers or members of the wider community all need to feel that the needs of their own personal development are being met as a result of engaging with the business.

In summary: the four bottom lines are:
  • Enhancing economic well-being – Creating local wealth through intelligent collaboration and cooperation. Using innovation to create and develop local and global markets based on fair an mutually agreed business practices.
  • Environmental Care – looking at the whole life-cycle of products. Shrinking our carbon and resource ‘footprint’. Enhancing, rather than impoverishing our local natural environment.
  • Cultivating social well-being – Respecting the welfare and dignity of staff and contractors. Being open and honest with customers. Providing high quality service and support and providing wider community benefit through our business activities.
  • Ongoing personal development – Supporting the inner-growth and development of all those we work with and trade with, including ourselves. Helping each other reach our full potential.
For basic membership it is enough that Members are prepared to use these as a focus and ‘guiding star’. And, if you are attracted to the prospect of joining ESTA, it is very likely that you are already working with these to some extent.

The place we want to get to and the way we get there are the same thing.

References

[1] http://www.investopedia.com/terms/b/bottomline.asp
[2] http://www.economist.com/node/14301663
[3] http://www.psychophonetics.com.au/attachments/2/Psychophonetics-collection-of-articles2009.pdf [page 85]
[4] http://www.johnelkington.com/TBL-elkington-chapter.pdf

Further Information

http://www.johnelkington.com/
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